FAQ
About the User Registration
Q. Can people from outside of Nara Institute of Science and Technology University register?
A. Currently, only students, faculty members, and staff of NAIST can register as users.
Q. Do I need to report when I renew or reissue my driver's license?
A. No, we do not require a notification for license renewal. However, if your driver's license is suspended, revoked, or otherwise disqualified from driving, please notify us immediately.
Q. Can I register as a user with an international driver's license?
A. We are afraid that you cannot register with an international driver's license. We currently require that you obtain a Japanese driver's license when registering as a user.
About using the car
Q. After returning the car, I realized that I had forgotten something or forgotten to turn off the light.
A. The Committee is not responsible for lost and found items after they have been returned. Please make sure that you have not forgotten anything before returning the car.
Q. What should I do if I stain the interior of the car with drinks, etc.?
A. The user is responsible for cleaning the car. Make sure you keep the inside clean for other users.
Q. What should I do if I park illegally?
A. The user should pay the penalty. If payment of the parking penalty is not confirmed by the due date, the user will be charged an extra penalty fee. Follow the procedures below for penalty payment.
① Report to the designated police station (The police station is indicated on the violation sticker attached to the vehicle.)
② Confirm your appearance before the police to the Social Mobility System for Experimental Cars Committee
③ Pay the fine at a financial institution (post office, bank, etc.) designated by the police station.
④ Email the "Notice of Traffic Violation" and the "Payment/Receipt" documents with the date of the receipt to the Social Mobility System for Experimental Cars Committee
Other
Q. What are the supported mobile systems?
A. The system is compatible with iOS 13.0 or later and Android 5.0 or later.
Q. Are a car navigation system, ETC On-Board Unit installed?
A. A car navigation system, and ETC On-Board Unit are available. Please Use your own ETC card.